Night Concierge

Night Concierge London Full Time Waking Nights Supported Housing 12.88 per hour We are seeking a reliable and professional Night Concierge to provide overnight support, security and safeguarding within a supported housing service. As the first point of contact during the night, you will help ensure the safety of residents, respond to incidents and emergencies, and maintain a secure and welcoming environment. Key Responsibilities Provide overnight waking cover and act as the first point of contact for residents. Monitor access to the building, CCTV systems and visitor entry. Carry out regular health and safety, welfare and security checks. Respond appropriately to emergencies, incidents and challenging behaviour. Administer first aid where required and liaise with emergency services and on-call management. Maintain accurate records, incident reports and handover notes. Report maintenance and health and safety concerns promptly. Assist with basic cleaning and upkeep of communal areas to maintain a safe environment. About You Experience using your initiative and making decisions in unexpected or emergency situations. Confident dealing with challenging behaviour in a calm and professional manner. Understanding of homelessness, housing support or the challenges faced by vulnerable individuals. Strong communication and interpersonal skills. Ability to maintain confidentiality and professional boundaries. Basic IT skills and ability to maintain accurate records. Comfortable ..... full job details .....