Night Auditor - Aberdeen, Aberdeenshire

Night Auditor - Aberdeen Night Auditor Mercure Aberdeen Caledonian Hotel 12.80 per hour Location Description Mercure Aberdeen Caledonian is an elegant Victorian hotel in the city centre, overlooking Union Terrace Gardens. Job Description As a Night Auditor, you will play a vital role in ensuring the smooth and efficient operation of the hotel during the overnight period. You will be responsible for delivering exceptional guest service, maintaining accurate financial records, and ensuring the safety and security of both guests and the property throughout the night. At TROO Hospitality, we cherish and uphold our core values of Loyalty, Integrity, Versatility, and Excellence, and we eagerly seek individuals who exemplify these values in all aspects of their work. About the role: Provide a warm and professional welcome to guests during the overnight shift, delivering exceptional customer service at all times. Carry out the nightly audit process accurately and efficiently, ensuring all financial transactions and reports are balanced and completed correctly. Handle guest check-ins and check-outs, process payments, and respond promptly to guest enquiries and requests. Monitor the security of the hotel throughout the night, ensuring a safe environment for guests and team members. Prepare daily reports and maintain accurate records in line with company procedures and standards. Communicate effectively with other departments to ensure a seamless guest experience and smooth ..... full job details .....