New Member Advisor

mostly homeworking, 2 days a month in office We are working with an independent professional body to recruit for a New Member Advisor. Working in the membership department you will be part of an existing team fielding incoming queries and assisting those that wish to join the membership. As the New Member Advisor you will respond and follow up all assigned enquiries via email, telephone, and letters meeting customer''s needs. As well as general administration support. Logging all enquiries and opportunities on the CRM system. You will proactively follow-up on enquiries and support campaigns. To be considered you will have the following skills, knowledge, and experiences: Strong professional pride, committed to helping customers and delivering an excellent service Used to working in a routine environment Focused and driven and used to working to targets Excellent communication skills. Professional and engaging Confident working knowledge of MS Office (Word, Outlook, and Excel) and databases Customer services experience in a business context (ideally in a membership/customer service environment) Experience using a CRM/ EMS database Confident and experienced with very soft touch upselling Salary: £31,500Contract: Fixed term 12 months Closing date: 8th July If this sounds like the role for you, then we would love to hear back. We are reviewing CVs as and when we are receiving them so, if you are keen to apply, then please do so today! TPP are always keen to speak with ..... full job details .....