New Client Enquiry Coordinator

Job Title: New Client Enquiry CoordinatorLocation: South Manchester / Hybrid (50% remote after probation)Salary: £13.63 per hour + uncapped commission (avg. £200/month, with top performers earning £300 - £400)Job type: Full Time, PermanentStart Date: Tuesday 1st September 2026About Us:Established in 2000, Express Solicitors is an award-winning, no win no fee law firm specialising exclusively in personal injury claims. Headquartered in Manchester, we support clients nationwide across all areas of personal injury, including employers'' liability, serious injury, clinical negligence, occupiers'' and public liability, road traffic accidents and industrial disease.We are ranked 64th in The Lawyer UK Top 200, out of more than 10,000 law firms nationwide, and after achieving a 20% year-on-year growth, Express Solicitors are the largest personal injury claimant firm in the UK.Our commitment to outstanding client care is reflected in our Trustpilot rating of 4.8 (Excellent), placing us among the highest-rated firms in the sector.The Role:As the first point of contact, you''ll play a vital role in welcoming new clients and guiding them through the early stages of their legal journey. You''ll handle enquiries via phone and email, ensuring each person feels cared for, listened to and understood.This position offers a fantastic opportunity to join a supportive and fun team, with clear paths for career progression-over 50% of our Specialist Team hires are internal promotions, 14 of which ..... full job details .....