Negotiable
New Business SpecialistJoin Rightmove’s Security and Compliance Team as a
New Business Specialist
, where you’ll play a vital role in onboarding new partners and ensuring a smooth, secure, and compliant joining journey. You’ll be the first point of contact for new partners, guiding them through onboarding and giving them the best possible introduction to Rightmove.We
move
together:
We’re an exciting and innovative team
who support and
challenge
each other
. There is a
wealth
of opportunities for teams'' collaboration,We
care
deeply
and
create
value
:
Our aim is to make onboardingsmooth and supportive for all partners,
communicating and coordinating throughout the journey,We
think
bigger:
G
rowing and look
ing for
ways to improve
drives our success
,We
make
a difference:
our team have achieved a partner going live as little as 24 hours, when historically this could take 22+ daysWhat you’ll be doingYou will be onboarding new business into Rightmove, being the first point of contact
in CX for a company to advertise with us. You’ll be guiding them through onboarding, supporting and communicating at each stage with the
goal
to get them livewithin 10 days
.Verifying partner compliance using government databases, reviewing ID documentation and conducting video calls to establish their suitability for a Rightmove membership.Approving contracts, setting up profiles, coordinating with internal teams to meet partner requirements, and delivering Go Live demonstrations.Keeping partners updated throughout their onboarding journey, providing clear next steps, and managing expectations.Using your judgement to make
decisions, and
delivering outcomes professionally and with empathy.Maintaining accurate records of all onboarding activities and decisions.Supporting with updates and renewals for existing members.Sharing improvement ideas with your peers and leadership team.Assisting the broader Customer Experience team when needed.Who you areExcellent Communicator:
Clear, empathetic, and confident in both verbal and written communication.Detail-Oriented:
Meticulous in handling sensitive partner data and documentation.Proactive and Curious:
Comfortable working independently, asking questions, and raising concerns when needed.Motivated
: Determined to achieve goals set out and c
hallenge
yourself.Organised and Efficient:
Skilled in managing multiple tasks and working to tight deadlines.Customer-Focused:
Committed to delivering outstanding service and building strong partner relationships.Resilient:
Capable of handling challenging conversations and sensitive decisions.Tech-Savvy:
Proficient in Microsoft Outlook, Excel, and Word.Knowledgeable:
Familiar with GDPR and compliance best practices.What’s in it for youPeople are the foundation of Rightmove – we’ll help you build a career on it.Competitive compensation package
.Cash plan for dental, optical
,
and physio treatments
.Private Medical Insurance,
Pension
and Life Insurance,
Employee Assistance Plan
.27 days holiday plus two (paid)
volunteering
days a year to give back, and
holiday buy schemes
.Hybrid working pattern with 2 days in the office
.Contributory
stakeholder pension
.Life assurance at 4x your basic salary to a spouse
, family member other nominated person in your life
.Paid
leave
for maternity, paternity, adoption
,
and fertility
.Travel
Loan
, Bike to Work scheme, Rental Deposit Loan
.Charitable contributions through Payroll Giving and
donation
matching
.Access deals and discounts on things like
travel
, electronics, fashion, gym me
mberships, cinema discounts
,
and move
.Still not sure?We want to be part of creating a more diverse, equitable, and inclusive work
place for all.
We’re
excited to hear about your experience as well
as how you will
contribute to our overall culture.
So, even if you
feel like you
don’t
meet all the requirements, we would still
really like to hear from you!Abou
t RightmoveOur vision is to give everyone the belief they can make their move. We aim to make moving simpler, by giving everyone
the best place to turn to and return to for access to the tools, expertise
, trust
,
and belief to make it happen.We’re
home to the UK
’s largest choice of properties and are the
go-to destination
for millions of people planning their next move, reading the
latest
industry new
s, or just browsing
what’s
on the market.Despite this growth,
we’ve
remained
a friendly
, supportive place to work with employee #1 still working here!
We’ve
done this
by
placing
the Rightmove
How’s
at the heart of everything we do. These are the essential values that reflect
our
culture
and include:We
create
value
…by delivering results and building trust with partners and consumers.We
think
bigger
…by acting with curiosity and setting bold aspirations
.We
care
deeply
…by being real, having fun, and valuing diversity.We
move
together
…by being one team - internally collaborative, externally competitive.We
make
a difference
…by focusing on delivering measurable impact.We believe in careers that open doors and help our team develop by providing an open and inclusive work
environment, offering ongoing training opportunities, and supporting charity fundraising events
. And with 88% of
Rightmove
r
s
saying
we’rea great
place
to work,
we’re
clearly doing
something right!If all of this has caught your eye, you may well be a
Rightmover
in the making
!_______As an E
qual Opportunity Employer, Rightmove will never discriminate
based on
age, disability, sex, race,
religion or belief, gender reassignment, marriage / civil partnership,
pregnancy/maternity
or sexual
orientation.At Rightmove, we believe that a diverse and inclusive workforce leads to better innovation
, productivity
,
and overall success., We are
committed
to
creating
a
welcoming
and inclusive
environment for all
employees
, regardless of
their
background or identity, to develop and promote a diverse
culture
that
reflects
the communities we ..... full job details .....
Negotiable