Care Coordinator
Nottingham, NG15
£26,000 - £27,500
Monday – Friday 9am – 5pm + On call duties 1-6 weekends
Looking for someone to start as soon as possible
Purpose
This role is ideal for someone with a care background who wants to progress into management, combining their understanding of frontline challenges with the opportunity to develop leadership, organisational and business skills.
The Field Care Manager role is designed to bridge direct care experience with leadership and coordination responsibilities. It allows you to step away from hands on care while staying within the care industry, using your frontline knowledge.
Job duties
· Set up and oversee community care packages, ensuring smooth delivery and cost accuracy
· Liaise with Branch Manager, Director and Finance to support invoicing and contracts
· Build and grow business by attending conferences, making sales calls and following up leads
· Recruit and place healthcare assistants into temporary and permanent roles
· Develop tailored care solutions by working with Case Managers, Solicitors and Social Workers
· Visit clients regularly to review care packages, resolve issues and implement improvements
· Manage staff rotas, ensuring quality and continuity of care
· Recruit, advertise and interview staff in line with budget and service needs
· Monitor compliance with CQC and other regulatory requirements
· Lead on complaints, investigations and disciplinary hearings where necessary
· Carry out staff supervision, appraisals and quality assurance processes
· Collect feedback from clients and staff through questionnaires and assignment reports
· Maintain accurate staff and client files to regulatory standards (CQC, NHS, CCG)
· Ensure activities align with company strategy and financial goals
· Support team motivation, lead by example and foster a positive working culture
· Stay up to date with industry best practice, legislation and compliance standards
· Participate in appraisals, training, and personal development
Key Skills
· Strong recruitment and people management skills.
· Excellent communication and client relationship skills.
· Organised, reliable, and proactive problem-solver.
· Self-motivated with strong leadership qualities.
· Customer-focused with a professional, “can-do” attitude.
· Knowledge of Aspire system (or similar care management software).
· Ability to adapt to changing practices and environments.
Company benefits
· Pension contribution
· 28 Days holiday including bank holiday + day off for birthday
· Recognition yearly awards
· Yearly bonus based on performance
· Use of company car – if available