Network Event Monitoring Analyst

Job Title: Network Support EngineerLocation: Chester - Hybrid (3 days in office is essential)Working Pattern: 4 days on 3 days off shiftsContract: 12 months with possible extension.Salary: 45,000 - 50,000Our client, a leading organisation in the financial services sector, is seeking a dynamic and detail-oriented Network Operations Support professional to join their team on a fixed-term contract basis. This is an exciting opportunity to engage with cutting-edge technologies and contribute to the stability and performance of their network infrastructure.Key Responsibilities:Monitoring and Management:Oversee Monitoring Event Management and Incident Management, ensuring timely Level 1 triage of networking issues.Network Operations:Provide operational support for network environments, including switching, routing, perimeter security, traffic management, and content inspection.Proactive Troubleshooting:Utilise advanced tools such as Splunk, SevOne, IBM Watson AI Ops, Wireshark, NetScout, and Gigamon to identify service impacts and interpret monitors, dashboards, and logs.Incident Response:React effectively to production failures, managing triage efforts, engaging appropriate teams, and communicating with management and technical escalation.Documentation and Reporting:Maintain data quality and completeness of incident tickets, ensuring all impacts are accurately recorded in the system of record. Prepare professional documents and ad-hoc reports as directed by senior team members or ..... full job details .....