Network Engineer Location: Portsmouth Salary: Up to £45,000 Role Type: Permanent Hybrid Structure: 2 days a week onsite Overview We are seeking a proactive and detail-oriented Network Support Engineer to join our dynamic team. You will be responsible for the daily support and maintenance of customer networks, ensuring optimal performance across various platforms. This includes triaging and resolving faults, supporting senior engineers with project implementation, and continually improving network performance. Key Responsibilities Manage and resolve customer support tickets, ensuring SLA targets are met Deliver excellent customer service through clear and effective communication Monitor, identify, and troubleshoot network infrastructure issues Support data centre operations, including hardware installs, cabling, and power management Assist with network changes, firmware updates, and documentation Maintain asset and change control records, ensuring accuracy and compliance Help protect customer environments through security best practices and vulnerability management Required Experience andamp; Skills Solid understanding of Layer 2/3 networking and security technologies (eg, VLANs, STP, NAT/PAT, DHCP) Experience with multi-vendor environments (Cisco, Fortinet, Juniper) Familiarity with virtual and physical network infrastructure Knowledge of operating systems and networking configurations Strong troubleshooting and ..... full job details .....