Network Centre Shift Engineer

Our client has an opportunity for a Network Operations Centre Engineer to join them on a contract for 12 months with possible extension. The responsibility of the NOC L2 Shift Service Engineer includes utilising people, process and tools from across the technical service disciplines and the service delivery area to support live service and the implementation of design change. Role: NOC Shift Service Engineer Location: Newport, fully onsite Hours: 12 hour day/night shifts over a 4/5 day/night pattern and required to work on bank holidays including Christmas/New Year period Hourly Rate: 55 per hour via Umbrella, inside IR35 Clearance: SC required on submission. DV preferred What you''ll be doing:The NOC L2 Shift Service Engineer role is accountable for providing technical assistance and support to a variety of customers within the Customer Service Operation Centre.They will Provide an interface to other technical stakeholders within projects including On Site Engineers (OSE), Architects, other engineering disciplines and sub-contractors. Working a shift pattern, the role holder is required to response to design changes, raised incidents and problems. This will include analysis and planning but will require a strong focus on organising, delivering, monitoring and controlling elements within the reporting path and driving Continuous Service Improvements.Operating within the Service Desk escalation path the role is responsible for the delivery of multiple service elements and as ..... full job details .....