Neighbourhoof Officer

Neighbourhood Officer ? Coventry / Hybrid Working ? 12-Week Temporary Contract ? 23.59 per hour LTD ( 19.54 PAYE) We are currently recruiting for an experienced Neighbourhood Officer to join a busy and established housing team responsible for managing approximately 19,000 homes across Coventry and the surrounding areas. This is a varied frontline housing management role, offering the opportunity to make a real difference within local communities. Working across a designated patch, you will be responsible for delivering an effective tenancy and neighbourhood management service, ensuring customers receive a high standard of support while maintaining safe and sustainable communities. The role will be primarily based in Coventry, with occasional travel to Worcester and Birmingham to provide additional operational support when required. Key ResponsibilitiesManaging tenancy and neighbourhood issues across an allocated patch.Delivering effective tenancy management services and conducting tenancy reviews.Investigating and resolving Anti-Social Behaviour (ASB) cases, ranging from low-level complaints through to complex multi-agency cases.Managing safeguarding concerns and dealing with sensitive customer situations appropriately.Carrying out regular estate and block inspections to maintain neighbourhood standards.Supporting the management of new-build properties and associated tenancy matters.Reviewing service charges and depreciation issues where required.Developing and maintaining ..... full job details .....