Neighbourhood Response Officer - Interim

Job Title: Neighbourhood Response Officer - Interim Location: Basildon and wider Essex areas Rate: 19.13 per hour (PAYE) / 23.00 per hour (Umbrella) Contract Type: Interim Working Pattern: Resident-facing, onsite daily About the Role: We are seeking a confident, customer-focused Neighbourhood Response Officer to help deliver safe, secure, and attractive neighbourhoods with vibrant, diverse, and stable communities where people want to live. You will deliver regular estate inspections, identifying and reporting issues and making improvements, and design and deliver neighbourhood projects and activities with individuals, communities, and stakeholders. You will also support residents to manage their tenancies, including sign-ups, welfare checks, and investigations of anti-social behaviour and tenancy breaches. Working closely with safeguarding teams, social services, mental health teams, and the police, you will support the health and wellbeing of residents and the wider neighbourhood. Key Responsibilities: Develop and deliver neighbourhood plans and local offers. Deliver a programme of regular estate inspections, prioritising fire safety risk assessment follow-up work. Work with local residents'' groups to develop community facilities, activities, and events. Work collaboratively with local partners such as safer neighbourhood teams, the voluntary sector, and youth services on neighbourhood safety and ASB issues. Visit customers in breach of their tenancy or lease agreement ..... full job details .....