Neighbourhood Officer

Temporary Neighbourhood OfficerCompany: Harrogate Housing AssociationSalary: £33k per annumLocation: Harrogate (Fixed Location)Temp to Perm - Initial 6-month contractHarrogate Housing Association is seeking a Temporary Neighbourhood Officer to join our dedicated team. In this role, you will play a vital part in providing exemplary services to our residents within our neighbourhoods and communities. We pride ourselves on being local, approachable, and resident-focused, and we need someone who embodies these values in every aspect of their work.As a Temporary Neighbourhood Officer, your main responsibilities will include:Delivering a high-quality service that enhances the lives of our residents while ensuring our neighbourhoods and properties are well-maintained.Conducting Home Reviews and engaging with residents to gather feedback and implement service improvements.Maintaining a visible presence in the neighbourhoods, ensuring regular inspections and fostering positive relationships with stakeholders, including police and local authorities.Addressing service requests and complaints in line with our policies, ensuring resident satisfaction at all times.Monitoring neighbourhood service contracts to uphold standards and deliver value for money.The ideal candidate will possess:Must have CIH Level 4 or 5.Must have 2 years'' experience in housing management and a solid understanding of housing sector legislation.A strong commitment to delivering exceptional customer service and a ..... full job details .....