Neighbourhood Officer

Temporary Neighbourhood OfficerSalary: £33k per annumLocation: Harrogate (Fixed Location)Temp to Perm Initial 6-month contractOur client is seeking a Temporary Neighbourhood Officer to join their dedicated team. In this role, you will play a vital part in providing exemplary services to their residents within their neighbourhoods and communities. They pride themselves on being local, approachable, and resident-focused, and they need someone who embodies these values in every aspect of their work.As a Temporary Neighbourhood Officer, your main responsibilities will include:Delivering a high-quality service that enhances the lives of our client s residents while ensuring their neighbourhoods and properties are well-maintained.Conducting Home Reviews and engaging with residents to gather feedback and implement service improvements.Maintaining a visible presence in the neighbourhoods, ensuring regular inspections and fostering positive relationships with stakeholders, including police and local authorities.Addressing service requests and complaints in line with their policies, ensuring resident satisfaction at all times.Monitoring neighbourhood service contracts to uphold standards and deliver value for money.The ideal candidate will possess:Must have CIH Level 4 or 5.Must have 2 years experience in housing management and a solid understanding of housing sector legislation.A strong commitment to delivering exceptional customer service and a proven ability to build positive ..... full job details .....