Neighbourhood Officer

Neighbourhood OfficerLocation: St HelensSalary: 26,824 per annum / 16.25 per hour (paye umbrella)Contract: Full-time / Temp to PermAbout the RoleWe are looking for a proactive and organised Neighbourhood Officer to join our team in St Helens. In this key support role, you''ll provide a wide range of clerical and administrative services to the Neighbourhood Housing Team, helping us deliver excellent housing management and customer service.You''ll liaise with tenants and residents, offering advice and assistance on housing-related issues, support estate management activities, and ensure the smooth day-to-day running of the neighbourhood office. From arranging meetings and managing diaries to processing purchase orders and handling enquiries, your work will help keep our services running efficiently.Key ResponsibilitiesProvide administrative and clerical support to the Neighbourhood Housing Team.Deal with tenant enquiries, offering advice and ensuring a ''Right First Time'' approach.Assist with estate management activities such as estate walkabouts and community events.Process purchase orders, invoices, and petty cash in line with financial procedures.Arrange appointments, manage diaries, and organise meetings.Handle correspondence, manage emails, and maintain electronic filing systems.Liaise with internal teams to support tenancy management and income maximisation.Promote digital engagement and self-service options for tenants.Uphold Health and Safety, safeguarding, and data ..... full job details .....