Neighbourhood Officer

Job Title: Neighbourhood Officer Location: West Dorset Salary: £35,045 per annum Job type: Permanent, Full Time. 37 hours per week. Closing Date: 4th November 2026. Are you looking for a new challenge in housing and a chance to make a real difference in our communities? We''re looking for a Neighbourhood Officer to join our team in West Dorset. What you''ll be doing: You''ll provide an effective and flexible landlord service to our customers to build communities our customers are proud to live in. With a risk-based approach, you''ll manage properties dealing with all aspects of tenancy and estate management. You''ll work in conjunction with our customers daily, supporting them with tenancy enquiries and where appropriate, addressing tenancy breaches, creating action plans including enforcement of tenancy conditions. You''ll complete neighbourhood inspections, liaising with relevant colleagues to remedy any repairs or maintenance. About you: You''ll have experience of working in a customer facing role, approaching daily challenges enthusiastically. It is essential that you have tenancy and estate management experience alongside a good knowledge of housing practice and legislation. You will be able to flexibly respond to unplanned situations, and you''ll be confident to think on your feet to problem solve in the moment. You''ll be liaising with our customers daily, so you''ll have experience of handling challenging situations with a wide variety of customers who''s needs will ..... full job details .....