Neighbourhood Manager

We are recruiting for an experienced Neighbourhood Manager to join a busy Housing Service within a London Housing Provider. This is an excellent opportunity to lead a team delivering high-quality neighbourhood and tenancy management services, ensuring residents receive a responsive, customer-focused service while maintaining safe, clean and well-managed communities.Location: LondonContract: TemporaryPay Rate: 30.00 - 31.70 per hour PAYE 300 per day UmbrellaWorking Pattern: HybridReporting to the Head of Housing, you will lead a team of Neighbourhood and Officers and a Housing Coordinator, driving performance, regulatory compliance and continuous service improvement across your housing patch.This role is ideal for an experienced housing professional with strong leadership skills and a proven track record in tenancy management, neighbourhood services and resident engagement.Key ResponsibilitiesAs Neighbourhood Manager, you will:Lead and manage a team delivering high-quality neighbourhood and tenancy management services.Ensure excellent customer service and resident satisfaction across homes.Oversee tenancy management, estate management, anti-social behaviour (ASB), safeguarding and community engagement.Manage complex tenancy cases, including enforcement action, legal proceedings and possession cases where required.Ensure compliance with housing legislation, council policies and the Regulator of Social Housing Consumer Standards.Monitor team performance through KPIs, service ..... full job details .....