Neighbourhood Manager

An exciting short-term opportunity has arisen for an experienced Neighbourhood Manager to join a high-performing Neighbourhoods team covering Birmingham and Coventry. This is a pivotal leadership role where you will play a key part in stabilising services, supporting frontline teams, and helping to drive positive change across neighbourhood services.We are recruiting on behalf of a well-established housing organisation seeking a confident, resilient leader who can hit the ground running and make an immediate impact.The Role:As Neighbourhood Manager, you will provide strong, visible leadership across customer-facing teams, ensuring excellent housing management, effective tenancy sustainment, and robust responses to Anti-Social Behaviour (ASB). You will manage complex cases, support staff through 1-1 supervision, and work collaboratively with internal and external partners to deliver positive outcomes for residents and communities.This role will also contribute to organisational transformation, supporting the review and rewriting of policies and procedures to improve consistency, service quality, and performance.Key Responsibilities of a Neighbourhood Manager:Lead, motivate and manage neighbourhood teams, including 1-1 staff management, coaching and performance developmentOversee tenancy and neighbourhood management services, ensuring compliance with legislation, policy and best practiceManage and resolve complex Anti-Social Behaviour (ASB) and tenancy enforcement casesDrive ..... full job details .....