Neighbourhood Manager - Midlands

Overview

Neighbourhood Manager - Midlands

at Salvation Army HomesRole based in the Midlands. Salvation Army Homes provides housing services, support and resettlement for people who are or have recently experienced homelessness and who are in need of support and accommodation.Responsibilities

Be at the forefront of delivering excellent services and improving resident satisfaction across all schemes within your areaSeek out and develop partnerships within your patch area to benefit Salvation Army Homes and tenantsDeliver effective tenancy sustainment, resident engagement, customer satisfaction and community developmentDeliver an efficient and effective housing management service to tenants and meet Key Performance Indicators in relation to voids and arrearsTake ownership of geographical generic patch and be solution focused to provide services to internal and external partnersWork proactively with residents when dealing with anti-social behaviour and safeguarding concernsEnsure tenants needs and problems are identified early and respond promptly to enable people to sustain their tenanciesAbout The Candidate

We\''re looking for someone who is passionate about tenants, thrives in a fast-paced environment, and has an unshakeable positive, can-do attitude with a high level of resilience. You will be:A confident, capable communicator with knowledge of a range of methods to problem solveAble to inspire and engage others, and enhance learning through reflection and positive risk takingA natural people-person and team playerExcited by developing and implementing savvy new ideasUnfazed by having several competing priorities to manageAble to use technology in day-to-day workBenefits

26 days paid annual leave (pro rata) rising to 31 days, plus public holidaysA high street discount schemePension with life assuranceHealth assistance programmeTraining opportunities for personal and professional developmentAbout The Company

A registered social landlord and one of the leading providers of supported housing in the UK, Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for people with complex needs or experiencing homelessness. Our aim is to build on individuals\'' strengths with person-centred strategies and plans that transform lives, support recovery and enable positive behaviour. We are committed to equal opportunities and do not condone discrimination.As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not discriminate on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications without bias or discrimination.Additional information

We reserve the right to close this vacancy early if we receive sufficient applications. Please submit your application as early as possible.Career details

Seniority level: Entry levelEmployment type: ContractJob function: OtherIndustries: Civic and Social OrganizationsLocation(s) include Keighley, Leeds, Harrogate, West Yorkshire, Huddersfield, Cleckheaton and Elland, United Kingdom. 2 weeks to 4 weeks ago postings with various ..... full job details .....