Neighbourhood Housing Officer

Location: Newham East London Salary: 20.50phAbout the RoleBridge Recruitment is working with a leading housing provider to recruit a Neighbourhood Housing Officer on a temporary basis. You''ll take ownership of a defined patch, acting as the main point of contact for residents and delivering a responsive, high-quality housing management service.This is a hands-on role where you''ll build strong relationships, resolve issues, and act as an advocate for residents.Key ResponsibilitiesManage relationships with residents and act as their primary point of contactDeliver a customer-focused housing management serviceHandle issues including anti-social behaviour, tenancy breaches, and estate managementCarry out tenancy audits, inspections, and estate visitsProvide advice on tenancy and property mattersWork with internal teams and external partners (e.g. councils, police)Respond to complaints, enquiries, and escalationsIdentify risks and support safeguarding of vulnerable residentsAbout YouExperience in housing management or similarStrong knowledge of tenancy management, ASB, and safeguardingUnderstanding of property/estate management and housing legislationExcellent communication and customer service skillsProactive, organised, and confident in problem-solvingExperience working with tenants or leaseholdersDesirable:Housing or IRPM qualificationThis is a temporary role and working Hybrid ApplyIf you''re looking for a role where you can make a real difference to communities, apply ..... full job details .....