Neighbourhood Housing Manager (Clapham)

Overview

Neighbourhood Housing Manager

(PO5). Hybrid working. Starting salary £54,360 per annum, rising in annual increments to £57,495 per annum including living wage.About Us:

Lambeth Council has bold ambitions for the future of Lambeth’s communities and residents through our Lambeth 2030 Plan “Our Future, Our Lambeth.” The One Lambeth Programme focuses on being connected by purpose and delivering excellence, with a refreshed set of One Lambeth Values and Behaviours: Equity, Ambition, Kindness, and Accountability.About the Borough:

Located in the heart of South London, Lambeth is a diverse borough with over 317,600 residents. It features a dynamic mix of neighbourhoods and communities and offers a range of cultural and civic amenities.About the Team:

The Neighbourhood Housing Management Team provides frontline housing management services to Lambeth tenants, leaseholders and other stakeholders, including casework and the investigation and resolution of service requests, enquiries, complaints and disputes.Responsibilities

Manage Neighbourhood Housing Services and carry out management functions across key areas.Provide frontline housing management to tenants, leaseholders and stakeholders, including casework and resolution of service requests, enquiries, complaints, disputes and estate management.Effectively manage the resources of the neighbourhood team to deliver services to defined standards, including regular review and monitoring of performance and setting targets as required.Provide guidance, support and leadership to senior staff and their teams.Develop and maintain effective partnership working across the service, both internal and external.Lead the development and delivery of service improvements within the area.Support career development and progression within housing management.Qualifications

For detailed qualifications and requirements, please review the job description and person specification in the linked documents below.Contact Information:

For an informal discussion about the role, please contact Anna Tran at the email address Atran@lambeth.gov.uk.How to Apply

If you''re interested in this opportunity, click the apply button and complete an online application. In your supporting statement, please clearly demonstrate how you meet the shortlist criteria marked with an “A” at shortlist stage. We operate an anonymised application process, so remove personal details when uploading your CV or personal statement.Recruitment Timelines

Advert close date:

11:59pm on Sunday 21 September 2025.Benefits

Participation in our 5 Staff Networks: Black, Asian and Multi-Ethnic, LGBTQ+, Disability, Young Professionals, and Women''s.Generous annual leave entitlement starting from 27 days, increasing to up to 34 days depending on length of service.Membership in the Local Government Pension Scheme.Hybrid Working.Employee Assistance Programme.Occupational Sick Pay based on length of service.Discounts at local restaurants.Discounts at Active Lambeth Gyms.Learning and Development opportunities, including Apprenticeships.Cycle to Work Scheme.Secure Bike Storage facilities at our Town Hall and Civic Centre.Trade Union Membership.At Lambeth, we are dedicated to providing quality services and equal opportunities for all. We are committed to safer recruitment and are proud to be a Stonewall diversity champion, a Living Wage Employer, and to guarantee interviews for all disabled candidates who meet the minimum criteria of the role. For a full list of our accreditations, please consider the relevant internal ..... full job details .....