Neighbourhood Assistant

Job Title: Neighbourhood Assistant Location: West Dorset Salary: £29,885 per annum Job type: Permanent, Full Time. 37 hours per week Closing Date: 21st October 2026. Do you love working in housing and supporting your local community? If so why not consider becoming a Neighbourhood Assistant. You will be providing essential support to the neighbourhood team in West Dorset working alongside other neighbourhood assistants, being supported by a Senior Neighbourhood Officer. What you''ll be doing: You''ll be working in a fast-paced environment providing administrative support to the neighbourhood officers and dealing with a variety of customer queries. You will manage the mutual exchange process, tenancy changes and updating tenancy records alongside other tenancy queries, both by phone and email. You won''t always be at your desk; you may be out and about completing mutual exchange visits and supporting with neighbourhood inspections as required across the county, so there''s a real mix of housing management exposure and an opportunity to further your current housing knowledge. There''ll be elements of administrative tasks such as letter writing, mail merges, keeping records up to date and electronic filing, so you can happily base yourself at home if you wish for this element of the role. About you: You''ll have a background working in housing management, with experience in communicating with customers about an array of tenancy enquiries. You''ll be resilient and able to ..... full job details .....