NEC Housing Trainer

NEC Housing TrainerRate of pay: 254.59 PAYE or 335.25 per day (day rate)Job Type: Temporary (until November 2026)Location: WembleyOverviewAn experienced NEC Housing Trainer is required to support the successful implementation and adoption of a core NEC Housing system. This system enables the delivery of an efficient, joined-up service for tenants and leaseholders, improves collaboration across Housing and wider services, and provides a single customer view.This role will play a key part in embedding system knowledge across the organisation through a train-the-trainer model, ensuring subject matter experts can disseminate best practice to colleagues. The position is offered on a fixed-term basis for the duration of the implementation programme, with a strong focus on long-term skills transfer.Day-to-Day ResponsibilitiesDeliver engaging classroom-based training sessions on the NEC Housing systemProvide coaching and support to subject matter experts (SMEs) to enable onward training deliveryDevelop and maintain training materials, user guides, and supporting resourcesPromote consistent and effective use of the NEC Housing system across the organisationSupport the adoption of system processes, ensuring alignment with Housing operational workflowsWork closely with Housing teams to ensure training reflects real-world processes and requirementsFacilitate knowledge transfer to ensure sustainable internal capabilityContribute to improving user confidence and system utilisation to ..... full job details .....