National Training Manager

Due to rapid growth and an expanding workforce, the UK's number one recommended garage door installer is looking to recruit a National Technical Trainer. This position will play a lead role in ensuring the induction and development of all new field engineering recruits, ensuring they have the skills required to deliver industry leading installations & exceptional customer experience.

Key responsibilities include.

• Lead the technical training for all new field engineer training, including Trainee, Installation and Technical Support Engineers.
• Ensure all training plans and material are fit for purpose, up to date and continually refined to support the delivery of a thorough and engaging training plan.
•  Develop training materials to meet ongoing field requirements driven from product, procedural or process changes.
•  Support the development of best practice approaches to training, utilising new technology and methods.
• Deliver interactive and engaging training sessions, utilising direct feedback and field results to continually refine the programme.
• Work with 3rd parties (training providers, colleges etc) to design and deliver an apprenticeship programme for future installers.
• Ensure the business’ commitment to safety is made clear and demonstrated from day 1 of the training programme.
• Work with the Head of Field Installations and others to design and develop a first-class in-house training facility for all field and new product training.

It is essential candidates possess the following:

• Experience working in the garage door industry
• Experience of fitting all garage door types, including roller, sectional and side hung.
• Demonstrable experience of working in a training, coaching or mentoring capacity
• Computer literate with a good understanding of Microsoft Office applications
• Excellent communication & presentation skills
• Flexible and confident working in a changing environment

Due to the nature of this role, you may be required to travel to various training locations which could involve overnight stays.