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Permanent

National Recovery Frameworks and Quality Manager

Royal British Legion
Shropshire
money-bag £10000 - £500000 Annual
Posted: 12 August 2026 (Today)
Closing date: 11 September 2026
Ref: 3154420372

Could you help shape recovery services that make a lasting difference for serving personnel and veterans? RBL''s Recovery Services support members of the Armed Forces community as they recover from physical and psychological injury. Through sport, art, wellbeing activities and tailored recovery pathways, we help people build confidence, develop skills and move forward.We are looking for a National Recovery Frameworks and Quality Manager to bring consistency, clarity and evidence-led thinking to our Recovery Services programmes. Working closely with the Recovery Services Senior Leadership Team, you will ensure our programmes are well designed, delivered consistently and able to demonstrate the difference they make. You will develop practical frameworks, quality approaches and evaluation methods that teams can apply in their day-to-day work.This includes creating a recovery framework, quality assurance model, competency framework, evaluation approach and clear governance processes that support effective delivery across Recovery Services. Drawing on evidence, insight and best practice, you will create practical tools that enable colleagues to deliver high-quality, consistent services. You will use data and feedback to identify what is working well, where improvements can be made and how our support continues to meet the evolving needs of the Armed Forces community. This is an exciting opportunity to influence Recovery Services nationally and embed lasting approaches that ..... full job details .....

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