National Account Manager

Our client is a growing, family-run business based in Carnforth, with a simple ambition, to deliver an exceptional customer experience through the supply of creative materials and equipment to educational establishments.They work with customers across the UK, combining an extensive product range with a genuinely personal, relationship-led approach.They are now entering an exciting new phase of growth, and they are looking for an exceptional Account Manager to help them unlock the full potential of their existing customer base.This is not a transactional sales role.It''s an opportunity to take ownership of a valuable portfolio of customers, build deeper relationships, identify untapped opportunities and significantly increase customer value with the autonomy, support and financial rewards to match.Please note, you will be on the road across the country 2-3 days per week, and in their offices in Carnforth the rest of the time. What You''ll Be DoingTake ownership of a portfolio of existing customer accountsBuild strong, long-term relationships through regular and meaningful contactIdentify opportunities to increase customer spend, product range and engagementAnalyse account activity to identify growth opportunities and potential risksRe-engage customers who have reduced, paused or stopped orderingUse customer data and insight to understand behaviour and inform your approachDevelop tailored account strategies using calls, emails, customer visits, samples and campaignsIdentify ..... full job details .....