National Account Coordinator

National Account Coordinator 31,064pa, NN17 1QE, 33 days holiday, 8am-5pm Monday to Friday, Bupa Health Cash Plan. Pension, Permanent Due to continued success and expansion, a head office location of a national industrial service provider has an exciting opportunity for a National Account Coordinator to join their operations team. You will be managing mainly 3 key national customers accounts across the UK and Ireland: Managing all administration support for site resident engineersDealing with all in coming communications via telephone and email from large account customers, providing a high standard of customer serviceProviding first-line technical support, and liaising with company engineers when requiredProcessing weekly time-sheets for engineers payrollRaising job-sheets and invoices for engineers services Compile, produce and analysis weekly reports for Senior Management Provide administration support to other internal departments, and other depots based throughout the UK We would expect the successful National Account Coordinator to be able to demonstrate a good work working knowledge of Microsoft Office, including Excel. Be an excellent communicator, and have a confident, internal and external customer focused manner with a positive, proactive attitude. You will be supported to become familiar with the company processes and procedures. This would be an ideal role for you if you have worked within Customer Account Manager, Service Administrator or Customer Coordinator ..... full job details .....