National Account Coordinator

National Account Coordinator

-30,500pa, NN17 1QE, 31 days holiday, 8am-5pm Monday to Friday, Pension, Permanent

Due to continued success and expansion, a head office location of a national industrial service provider has an exciting opportunity for a National Account Coordinator to join their operations team. You will be managing customers across the UK and Ireland:

• Dealing with all in coming communications via telephone and email from large account customers, providing a high standard of customer service
• Providing first-line technical support, and liaising with company engineers when required
• Diary management for engineers, prioritising workloads
• Manage all administration in relation to service and rental accounts, monitor renewal dates, prepare and send quotations
• Compile and produce SLA reports for Management
• Prepare and compile information for prospect customer tenders
• Provide administration support to other internal departments, and other depots based throughout the UK

We would expect the successful National Account Coordinator to be able to demonstrate a good work working knowledge of Microsoft office, and database management, the ideal candidate will have working knowledge of Kerridge Incident Management system. Be an excellent communicator, and have a confident, customer focused manner with a positive, proactive attitude. You will be supported to become familiar with the company processes and procedures. This would be an ideal role for you if you have worked within Customer Account Manager, Service Administrator or Customer Coordinator from a technical environment.

You will be joining the UK head office of a company that has been established for nearly 40 years, and has an enviable reputation in their field of services. Working directly with the National Operations Manager, this role offers variety on a daily basis. The organisation name is synonymous with delivering outstanding quality services, and they are keen to recruit a National Account Coordinator who strives to offer the same.

• 31 days paid holiday per year
• Monday to Friday 8am to 5pm
• -30,500pa
• Pension & Health Care plan after qualifying period
• Permanent
• Immediate start

Please contact Alicia to discuss this role further or click apply to forward an up to date copy of your CV

Travail Employment Group Ltd is acting as an Employment Agency in relation to this vacancy.