https://jobs.co.uk/job/mydudley-enquiries-support-officer-connect2dudley--c67e74d9-0dfd-4815-9924-e9793aa5e3d3 RSS feed for MyDudley Enquiries Support Officer at Connect2Dudley. en-gb Fri, 10 Jul 2026 22:51:47 GMT https://jobs.co.uk/job/mydudley-enquiries-support-officer-connect2dudley--c67e74d9-0dfd-4815-9924-e9793aa5e3d3 https://jobs.co.uk/job/mydudley-enquiries-support-officer-connect2dudley--c67e74d9-0dfd-4815-9924-e9793aa5e3d3 Fri, 10 Jul 2026 11:52:30 GMT Location: Dudley | Salary: 16.00-16.00 Hourly | Type: Temporary | Interim Admin Assistant: (MyDudley Enquiries Support Officer) (5-6months) About the RoleWe''re looking for several organised and proactive Interim Administrative Assistants to join a dedicated recovery team supporting our MyDudley enquiry service.This is an exciting opportunity to be part of a high-profile improvement programme focused on reducing enquiry backlogs, improving response times and ensuring residents and councillors receive timely, high-quality updates on issues.Working as part of a supportive team, you''ll help coordinate enquiries from receipt through to closure, working closely with operational services across the Council.Full Training on the Enquiries system and existing processes will be provided.Previous experience within local government or administrative support would be advantageous but is not essential. Key ResponsibilitiesThe successful candidates will support the delivery of the MyDudley Enquiries Recovery Programme by:Processing and allocating new enquiries within agreed processes.Updating case management systems accurately and maintaining high-quality records.Monitoring enquiry progress and ensuring cases are progressed in line with agreed service standar... Temporary