Multilingual (French & Dutch) Careline Advisor
£29500/annum
Multilingual Careline Advisor (French & Dutch) | -29,500 | London
Canary Wharf - London | Office-Based (Hybrid Potential)
Full-Time - 40 hours/week | Flexibility Required
Languages: French + Dutch + English
Are you passionate about helping people and providing exceptional service?
We are looking for a Multilingual Careline Advisor to support customers across the Benelux region for a well-known global food & healthcare brand. If you are fluent in French and Dutch, this is a fantastic opportunity to put your language skills to great use!
What You''ll Do:
Be the first point of contact for consumers across phone, email, and social media
Handle queries and complaints with empathy, accuracy, and care
Engage with customers on platforms like Facebook & Instagram, moderating and responding to comments and messages
Work with a skilled team of specialists to deliver best-in-class customer experience
What You''ll Need:
Fluent French and Dutch, with strong English communication
Previous experience in customer care (preferably in food or healthcare)
Confidence using Google Suite, Microsoft Office, and CRM tools (Salesforce is a plus)
Strong interpersonal skills and the ability to resolve issues effectively
A team player with flexibility to work various shifts, including occasional weekends
What''s in It for You:
-29,500 annual salary
Supportive and fun team culture
Pension scheme & eye care vouchers
Discounts: Gym, reward schemes, Cycle to Work
Career growth opportunities & training
-500+ referral bonus
Opportunity to support a meaningful and purpose-driven brand
Working Hours:
Mon-Fri: 7:30am-4pm
Sat: 8am-1pm
Some flexibility required between 8am-8pm, Mon-Sun
Apply today and use your language skills to make a real impact.
Join a dynamic team delivering care and support that truly matters.
INDCP