Multilingual Customer Consultant (German & English)

Overview

Multilingual Customer Consultant (German and English)Location: Ringwood (Hybrid - 80% home-based)Salary: £12.65 per hour + bonus (OTE)Hours: Monday-Saturday, shifts between 8:00am-8:00pm (rota supplied monthly)Contract: Full-timeWhat you will do

Handle inbound customer queries via phone, email, and live chat.Provide clear, accurate, and professional support to German-speaking customers.Deliver solutions with empathy and efficiency, building trust and satisfaction.Collaborate with team leaders and colleagues to exceed service targets.Maintain professionalism and reliability in all customer interactions.Work flexibly on a monthly rota between 8am-8pm, Monday to Saturday.What we are looking for

Fluent in German and English (written and spoken).Excellent telephone manner, literacy, and numeracy.Strong problem-solving, decision-making, and analytical skills.Previous experience in customer service or call centres is desirable but not essential.Positive, adaptable, and eager to learn.What is in it for you

Competitive pay at £12.65 per hour + bonus (OTE).Hybrid working - 80% home-based, with office days for training and team sessions.The chance to join a global organisation with long-term career growth opportunities.A fun, supportive environment where your ideas and contributions are valued.Ready to take the next step in your career? Apply today and join a team that''s passionate about creating outstanding customer ..... full job details .....