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Temporary

Multilingual Customer Consultant (German & English)

Ringwood
money-bag £12.65/hour
Posted Yesterday

Multilingual Customer Consultant (German & English)

Location: Ringwood (Hybrid - 80% home-based)
Salary: -12.65 per hour + bonus (OTE)
Hours: Monday-Saturday, shifts between 8:00am-8:00pm (rota supplied monthly)
Contract: Full-time



About the Role

TeamJobs is hiring on behalf of a global client for a Multilingual Customer Consultant (German & English speaking).

This is an exciting opportunity to join a dynamic, supportive, and international team, working with customers across multiple channels - phone, email, and live chat. You''ll be part of a project that helps deliver thrilling, fun, and life-changing experiences to customers in the lottery industry.

If you''re a people-person with a passion for delivering excellent service and fluent in German & English, we''d love to hear from you.



Key Responsibilities

  • Handle inbound customer queries via phone, email, and live chat.

  • Provide clear, accurate, and professional support to German-speaking customers.

  • Deliver solutions with empathy and efficiency, building trust and satisfaction.

  • Collaborate with team leaders and colleagues to exceed service targets.

  • Maintain professionalism and reliability in all customer interactions.

  • Work flexibly on a monthly rota between 8am-8pm, Monday to Saturday.



What We are Looking For

  • Fluent in German and English (written & spoken).

  • Excellent telephone manner, literacy, and numeracy.

  • Strong problem-solving, decision-making, and analytical skills.

  • Previous experience in customer service or call centres is desirable but not essential.

  • Positive, adaptable, and eager to learn.



What is in it for You?

  • Competitive pay at -12.65 per hour + bonus (OTE).

  • Hybrid working - 80% home-based, with office days for training and team sessions.

  • The chance to join a global organisation with long-term career growth opportunities.

  • A fun, supportive environment where your ideas and contributions are valued.

Ready to take the next step in your career?
Apply today and join a team that''s passionate about creating outstanding customer experiences!

INDCP

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