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Permanent

Multi Trader

Bedfordshire
money-bag 30000.00-30000.00 Annual
Posted 1 week ago

Multi Trader Bedford and the surrounding areas £30,000 per annum Permanent, Full Time Responsive Repairs - 40 hours - worked between 8am and 8pm Monday to Saturday - rota basis. Voids - 40 hours worked 8am and 5pm Monday Friday Responsible for the delivery and completion of repairs within customers homes and empty homes (voids). As a multi-discipline trade operative, the role includes carpentry, plumbing, plastering, tiling, decorating, bricklaying, window and door repairs, groundworks, and fencing. The role demands professionalism, empathy, adaptability, and a commitment to high-quality service and customer satisfaction. Key Responsibilities Deliver a wide range of repair tasks to a high standard. Provide excellent customer service and ensure positive outcomes. Adhere to all SHEQ policies, procedures, and safe working practices. Maintain van stock and order materials responsibly. Communicate effectively with supervisors, colleagues, and customers. Attend training, toolbox talks, and appraisals. Ensure company property and equipment are well-maintained. Maximise first-time fix rates and productivity. Contribute to continuous improvement and team collaboration. Key Performance Indicators (KPIs) - Compliance with SHEQ standards and training requirements. - High customer satisfaction scores and low complaint rates. - First-time fix rate and productivity metrics. - Quality of workmanship and post-inspection results. - Efficient use of ..... full job details .....

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