Motor Finance Complaints Handler

A Leeds Resourcing and Consultancy firm are recruiting are recruiting permanent colleagues to join their new Complaints Operation and become part of the wider team as a Motor Finance Complaints Handler. Staring mid-April, these hybrid roles are based from our new Leeds city centre offices, and offer excellent training and development opportunities within a growing, supportive business. As a Motor Finance Complaints Handler you will:Work with a global, market-leading client within the Motor Finance sectorInvestigate and resolve customer complaints relating to Vehicle / Satisfactory Quality and service related problemsAct as a brand ambassador for Square 4 and our end client, delivering a high standard of service at all times About You - Motor Finance Complaints Handler: We''re keen to speak with candidates who have experience handling complaints within a Motor Finance environment and who demonstrate a genuine passion for delivering excellent client outcomes. You will be able to demonstrate:Previous complaint handling experience within a Motor Finance organisationA good understanding of the industry and FCA regulationsExcellent customer service and communication skillsAlignment with our core values: Collaborative, Entrepreneurial, Relationship-Driven and Committed to Delivery ExcellenceA strong work ethic and commitment to continuous learning, personal development, and staying up to date with best practices and regulatory changesA commitment to fairness, integrity, and ..... full job details .....