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Permanent

Motor Claims Handler

Acorn Insurance Ltd
City
money-bag £28747 Annual
Posted: 23 July 2026 (Today)
Closing date: 22 August 2026
Ref: 3142510495

Job Title: Motor Claims HandlerLocation: Liverpool with hybrid working Salary: Between 28,747 and 38,160 DOE plus 2000 annual bonus potential achieved quarterlyJob Type: Full Time, PermanentWorking Hours: Monday to Friday 9:00am - 5:30pm, 37.5 hours per weekWe are currently recruiting a Motor Claims Handler to join the Fleet and Specialist product team. This individual will be pro-actively managing a portfolio of Fleet and Specialist products in motor claims from start through settlement, covering all Heads of Damage such as Accidental Damage, Property Damage, Credit Hire and Third-party Personal Injury claims (Portal and Non Portal). You will be providing exceptional level of service and relationship management to our Fleet customers.What you will be doing:Validate all claims for indemnity and fraud.Assess liability including communication of our decision.Contact all potential claimants or representatives in a timely manner to establish our exposure in respect of all Heads of Damage, ensuring that key information is obtained and updated on the claim file.Accurate quantum assessment of claims presented using the relevant tools available to assist.Identify cases where intervening on vehicle losses will reduce our overall exposure, utilising resource of specialist inhouse motor engineers.Ensure indemnity spend is minimized by commercial decision making.Proactive diary management to monitor and progress cases.Application and investigation to ensure accurate reserves in line ..... full job details .....

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