Motor Claims Administrator

Motor Claims Administrator Monday-Friday 9am-5pm (2 Saturdays p/m paid additionally) 25,771 + Saturday work paid on topManchester (office based)MPJ Recruitment are currently recruiting for a Motor Claims Administrator to join a rapidly growing business based in our clients Central Manchester office.The Motor Claims Administrator is responsible for supporting the end-to-end processing of motor insurance claims, ensuring timely, accurate, and customer-focused service. This role plays a key part in the administration and coordination of claims, helping to maintain compliance, maximise conversion, and deliver high levels of customer satisfaction.Responsibilities:Liaise with internal stakeholders and external panel members to ensure conversion opportunities are maximised.Accurately input and maintain claims data in internal systems.Monitor and update the progress of claims, ensuring all claims are progressed in accordance with internal processes.Challenge panel members where claims have not effectively been dealt with.Provide regular updates to stakeholders regarding the status of claims.Work collaboratively with panel members to resolve issues to ensure the smooth running of the file.Maintain up-to-date knowledge of motor insurance products, legal procedures, and claims regulations.Ensure claims are handled within agreed service level agreements (SLAs) and key performance indicators (KPIs).Provide administrative support to the claims team, including correspondence, reporting, ..... full job details .....