Mortgage Servicing Officer

The Mortgage Servicing Officer will support the financial services industry by handling administrative and operational tasks related to mortgage servicing. This role is based in Glasgow and requires a detail-oriented individual with a strong understanding of business support functions.

Client Details

A small-sized organisation operating in the financial services industry, the company is committed to delivering exceptional service and operational excellence. They focus on providing tailored solutions to meet the needs of their clients.

Description

• Manage and maintain accurate mortgage servicing records and documentation.
• Ensure timely and accurate processing of payments and account updates.
• Respond to customer inquiries and provide clear and professional assistance.
• Support compliance with regulatory and legal requirements within the mortgage servicing process.
• Coordinate with internal teams to ensure efficient workflow and communication.
• Handle administrative tasks, including correspondence and reporting.
• Identify and escalate issues or discrepancies as needed.
• Contribute to process improvements to enhance operational efficiency.

Profile

A successful Mortgage Servicing Officer should have:

3 days a week - for 3 months

• A strong understanding of administrative and business support functions.
• Knowledge of the financial services industry, particularly mortgage operations.
• Excellent attention to detail and organisational skills.
• Strong communication and customer service abilities.
• Proficiency in using relevant software and tools.
• The ability to work effectively both independently and as part of a team.

Job Offer

• 3 days per week for 3 months
• Fixed-term contract providing job stability and clear terms.
• Opportunity to work in the financial services industry in Glasgow
• Collaborative work environment focusing on professional growth and development.