Mortgage Servicing Administrator

Job Title: Mortgage Servicing AdministratorLocation: London HybridSalary: Up to 27,500 depending on experience plus benefitsWorking Hours: Monday to Friday 9am to 5.30pmHybrid: 4 days a week in the office and 1 day at homeAbout the role of Mortgage Servicing Administrator:Our client is strengthening its position in the specialist lending market, providing a range of mortgage, bridging, and development finance products. They pride themselves on offering tailored property finance solutions for customers who may not fit the standard high street bank criteria.As a Mortgage Servicing Administrator, you will play a key role within the servicing and collections team, by dealing with the processing of existing mortgages including redemption requests, setting up direct debits and communicating with customers in arrears, whilst ensuring accounts are being managed in accordance with policies, procedures and regulations.This is a fantastic opportunity for someone with a background in financial services telephony who is keen to expand their skills and build experience within mortgage servicing.Responsibilities required for the role of Mortgage Servicing Administrator:Ensuring mortgage administration tasks are completed accurately and within required timeframes, including processing redemption requests, setting up direct debits, and issuing pre-expiry communicationsManaging and responding to customer email enquiries in a professional and timely mannerProactively contacting customers ..... full job details .....