Mortgage Paraplanner and Office Manager

Mortgage Paraplanner and Office ManagerLondon£32-£40kThe Mortgage Paraplanner and Office Manager provides technical and administrative support to Mortgage Advisers, ensuring mortgage cases are researched, packaged, and progressed efficiently and compliantly from initial enquiry through to completion. The role is key to delivering a high-quality client experience and maintaining regulatory standards.Key ResponsibilitiesConduct detailed mortgage research across lenders and products, including residential, buy-to-let, remortgage, and specialist casesPrepare mortgage illustrations, suitability letters, and supporting documentation in line with FCA requirementsPackage mortgage applications accurately and submit to lendersLiaise with lenders, solicitors, estate agents, and clients to progress cases through to offer and completionEnsure all client files are complete, compliant, and audit-readyMaintain accurate client records on CRM and back-office systemsSupport advisers with complex cases, affordability assessments, and criteria checksKeep up to date with lender criteria, product changes, and regulatory updatesAssist with pipeline management and case trackingProvide administrative support to the wider mortgage team as requiredOversee the day-to-day running of the office, ensuring a professional, well-organised working environmentManage office procedures, systems, and workflows to support advisers and support staffProvide administrative support for new and existing mortgage ..... full job details .....