https://jobs.co.uk/job/mortgage-collections-specialist-dudley-building-society--e400a2ea-e2c7-4ef5-8752-a1dcfb96a5da RSS feed for Mortgage Collections Specialist at Dudley Building Society. en-gb Tue, 16 Jun 2026 21:26:12 GMT https://jobs.co.uk/job/mortgage-collections-specialist-dudley-building-society--e400a2ea-e2c7-4ef5-8752-a1dcfb96a5da https://jobs.co.uk/job/mortgage-collections-specialist-dudley-building-society--e400a2ea-e2c7-4ef5-8752-a1dcfb96a5da Tue, 16 Jun 2026 11:52:14 GMT Location: Brierley Hill | Salary: 27263.00-27263.00 Annual | Type: Permanent | Mortgage Collections SpecialistAs one of the fastest-growing building societies in the UK, we combine a proud heritage with bold ambitions for the future. Everything we do is driven by our purpose - Helping People Live Better Lives - whether that''s supporting our members through financial challenges, strengthening our communities, or acting with integrity at every step.Due to an internal promotion, we''re looking for a Mortgage Collections Specialist to join our Mortgage Servicing team. This is an opportunity to play a key role in supporting customers through financially difficult situations, delivering the right outcomes with empathy, professionalism and expertise.You''ll be part of a supportive, purpose-driven organisation where your work will have real impact - helping customers stay on track and, where possible, remain in their homes.We are committed to flexible working and can consider part-time arrangements where needed.What you''ll be doingManaging a portfolio of mortgage accounts in arrears, supporting customers to find sustainable solutionsContacting customers across telephone, digital and written channels to understand their circumstances and agree appropriate arrangemen... Permanent