https://jobs.co.uk/job/mortgage-collections-specialist-dudley-building-society--bbbdd5a5-5312-44d7-9da0-2f0b6d8c9ac3 RSS feed for Mortgage Collections Specialist at Dudley Building Society. en-gb Tue, 16 Jun 2026 20:16:41 GMT https://jobs.co.uk/job/mortgage-collections-specialist-dudley-building-society--bbbdd5a5-5312-44d7-9da0-2f0b6d8c9ac3 https://jobs.co.uk/job/mortgage-collections-specialist-dudley-building-society--bbbdd5a5-5312-44d7-9da0-2f0b6d8c9ac3 Mon, 15 Jun 2026 23:00:00 GMT Location: Brierley Hill | Salary: £27263/annum | Type: Permanent | Mortgage Collections Specialist As one of the fastest-growing building societies in the UK, we combine a proud heritage with bold ambitions for the future. Everything we do is driven by our purpose - Helping People Live Better Lives - whether that''s supporting our members through financial challenges, strengthening our communities, or acting with integrity at every step. Due to an internal promotion, we''re looking for a Mortgage Collections Specialist to join our Mortgage Servicing team. This is an opportunity to play a key role in supporting customers through financially difficult situations, delivering the right outcomes with empathy, professionalism and expertise. You''ll be part of a supportive, purpose-driven organisation where your work will have real impact - helping customers stay on track and, where possible, remain in their homes. We are committed to flexible working and can consider part-time arrangements where needed. What you''ll be doing Managing a portfolio of mortgage accounts in arrears, supporting customers to find sustainable solutions Contacting customers across telephone, digital and written channels to understand their circumstances and agree appr... Permanent