Mortgage Administrator-Paraplanner

Mortgage Administrator- ParaplannerDesirable: CeMAP 1 qualified ( WORKING TOWARDS) as a minimum, with a commitment to completing the full qualification- fully paid. The OpportunityWe''re seeking an organised and client-focused Mortgage Paraplanner to support Mortgage Consultants in delivering an exceptional customer experience throughout the mortgage application process.This role is ideal for someone who thrives in a fast-paced environment, enjoys managing multiple cases, and takes pride in ensuring applications progress smoothly from initial enquiry through to completion.What You''ll DoManage mortgage applications from Decision in Principle (DIP) through to completion.Gather and review documentation, ensuring all information is accurate and complete.Liaise with lenders, solicitors, clients, and other third parties to progress applications efficiently.Act as a key point of contact for clients, providing regular updates and outstanding customer service.Respond promptly and professionally to client enquiries.Prepare and issue suitability letters and maintain accurate CRM records.Submit applications to lenders in line with regulatory and compliance requirements.Monitor case progress, identify potential issues early, and escalate where necessary.Ensure all cases are progressed within agreed service levels and deadlines.What We''re Looking ForEssentialCeMAP 1 qualified as a minimum, with a commitment to completing the full qualification.Strong organisational skills and the ..... full job details .....