Mortgage Administrator

Mortgage AdministratorHours: Monday - Friday - 9:00 - 17:00Salary: £30,000 - £33,000 Basic + discretionary bonusLocation: Brentwood, EssexHybrid working after probationA growing mortgage provider are expanding their team and searching for an experienced Mortgage AdministratorAn exciting opportunity has now become available within our Customer Services/Administration department. We are looking for a hardworking and reliable individual with proven experience in the mortgage broking industry, essentially as a mortgage administrator or mortgage paraplanner for a multi advisor mortgage brokerage.Responsibilities:Dealing with incoming calls, emails, post and voicemails, responding to any non-advisory queries in a professional and timely manner and referring any advisory queries to the relevant advisorLiaising with solicitors, lenders, estate agents and brokers to progress mortgage applications from start to finish as quickly and seamlessly as possibleEnsure our customer service database is kept up to date and all information held is accurateKeeping clients updated on the status of their application, ensuring every step of the customer journey is as clear and stress free for the client as possibleInputting cases on to our system, ensuring all details are accurate and all documents have been received in line with our compliance policiesInputting mortgage/insurance applications accurately and efficiently and completing suitability reportsExperience:Experience in a multi broker ..... full job details .....