Mortgage Administrator

Dynamite Recruitment is delighted to be partnering with a well-established and highly regarded mortgage brokerage in Southampton to recruit a Mortgage Administrator.

This is a fantastic opportunity for someone with previous administration experience within financial services—particularly mortgages—who is looking to join a supportive, friendly team where training, development and long-term career progression are genuinely encouraged.

Whether you''re looking to build on your existing mortgage administration experience or work towards becoming a Mortgage Adviser in the future, this business offers excellent opportunities to develop your career.

The Role As a Mortgage Administrator, you''ll play a key role in supporting the mortgage process from application through to completion, ensuring an exceptional experience for both clients and business partners.

Your responsibilities will include:

• Managing mortgage cases from application through to completion.
• Liaising with clients, solicitors, estate agents, developers, lenders and mortgage advisers to ensure cases progress smoothly.
• Updating and maintaining accurate records on internal systems.
• Providing regular updates to clients and third parties throughout the mortgage journey.
• Preparing and processing mortgage documentation.
• Carrying out compliance and file checks.
• Managing incoming emails and telephone enquiries professionally.
• Supporting the wider team with general administrative duties.

• Previous administration experience within financial services, ideally mortgages.
• Excellent organisational skills with strong attention to detail.
• Confident communication skills, both written and verbal.
• A professional and friendly telephone manner.
• Strong customer service skills.
• Good working knowledge of Microsoft Office, particularly Outlook and Excel.
• The ability to prioritise a busy workload and manage multiple cases.
• A proactive approach with a willingness to learn and develop.

• Starting salary of £25,00 - £28,000
• Office-based role in Southampton.
• Friendly, supportive and collaborative team environment.
• Ongoing training and career development.
• Genuine progression opportunities within the business.