Mortgage Administration Teamleader - must have exp

Mortgage Administration Teamleader Leicester / Ipswich / Bradford (multi-site)Are you an experienced administrator with a passion for leadership and delivering outstanding customer service? We''re looking for an Mortgage Operation Supervisor to support the day-to-day running of a busy mortgage and protection administration team.This is a fantastic opportunity to step into a leadership role where you''ll play a key part in driving performance, developing people, and ensuring a smooth customer journey from application through to completion.The RoleYou''ll support the Administration Team Manager in leading a team of Case Handlers, ensuring applications progress efficiently while maintaining exceptional service standards.Key responsibilities include:Managing and motivating a team to achieve performance targets and SLAsSupporting mortgage and protection cases from submission through to completionCommunicating effectively with advisers, customers, lenders, solicitors, and other stakeholdersEnsuring all documentation is accurate, complete, and submitted on timeMonitoring case progress and keeping stakeholders informedDelivering coaching, feedback, and regular 1:1s to develop team membersMaintaining compliance with regulatory requirements and data protection standardsContributing to a positive team culture and leading by exampleDeputising for the Administration Team Manager when requiredWhat We''re Looking ForExperience:Previous experience in an administrative leadership or ..... full job details .....