Monitoring Support Officer

Location: RemoteSalary: 12:71Hours: Shift-based - including evenings, weekends and public holidays where requiredJob Type: Temporary About the RoleWe are currently recruiting for a Monitoring Support Officer to join a busy and professional team supporting Electronic Monitoring Services.This is a varied, people-focused role where you will work alongside Field Monitoring Officers to help ensure monitoring equipment is installed and decommissioned safely and efficiently.You will be an important extra pair of eyes and ears for the Field Monitoring Officer, supporting them during visits and helping to ensure any risks, safeguarding concerns or service issues are identified and reported promptly.Key ResponsibilitiesWork as part of a team supporting Field Monitoring Officers during visits.Assist with the installation and decommissioning of electronic monitoring equipment.Act as an additional pair of eyes while the Field Monitoring Officer carries out their duties.Assist with carrying equipment - no heavy lifting is involved.Communicate professionally with friends, family members and other individuals at the address.Take notes and complete other light administrative duties as required.Remain calm and professional when dealing with challenging or high-pressure situations.Identify and escalate any safeguarding, vulnerability or potential risk concerns.Follow company policies, procedures and data protection requirements.Handle sensitive and confidential information ..... full job details .....