Monitoring Engineer / Infrastructure Engineer

Job Title: Monitoring Engineer / Infrastructure EngineerLocation: Hemel Hempstead (5 days onsite - 4 day condensed week available)Clearance: DV MOD - Sole British National (no OCI cards)Rate: £500 - £800 per day (Inside IR35) Role Overview We are seeking a Monitoring Engineer to lead day-to-day technical operations within a Windows infrastructure environment. Reporting into the Head of Operating Systems, this role combines hands-on technical delivery with leadership responsibilities across a specialist infrastructure team. You will play a key part in shaping monitoring capability, improving operational resilience, and supporting both project delivery and live service within a highly governed environment. The role requires strong expertise in enterprise monitoring tools and infrastructure architecture, with the ability to influence technical direction, support decision making, and ensure operational standards are consistently met. Key Responsibilities Lead and mentor the infrastructure monitoring team, supporting development of SME capability and operational maturityOwn and contribute to solution design, estimation, high and low-level design, and implementation activities under Project Manager guidanceEnsure adherence to SLAs, responding, resolving, or escalating issues appropriately within defined thresholdsDevelop and maintain operational and end-user documentation, ensuring consistency and compliance with standardsSupport pre-sales and solution scoping activities where ..... full job details .....