Money Guidance Officer

ROOTED FINANCE Rooted Finance is a pioneering specialist debt and financial inclusion Charity based in London. We re committed to making money and debt advice accessible, for everyone. The people we work with come from all walks of life and so do we. We employ advisers from all backgrounds, not just because it s the right thing to do, but because we are the communities we serve. We provide quality debt and money advice services to help clients manage their finances and debts, protect their essential services; and safeguard their income and priority needs. Our services have never been more needed in an uncertain financial environment. Rooted Finance is expanding its team and is looking for a full-time Money Guidance Officer. This is an exciting opportunity to join a dynamic and supportive team at a pivotal moment in our growth. We are looking for someone who enjoys providing a first-class client satisfaction and support service. You will work closely with our Advice team to ensure clients are accessing support through engagement activities and that they are able to progress their debt advice journey smoothly. You will be the interface for advisers to ensure documentation and tasks are completed in a timely manner or the clients you are supporting. The post-holder will need to be comfortable interacting with a variety of audiences advisers, clients and partner organisations, and enjoy supporting people to progress through their advice journey. You will have strong ..... full job details .....