Moleskine - Supervisor

Supervisor Full Time - 12 month term Location - Harrods Minimum 1 year experience in similar position Are you a natural leader with a passion for luxury stationery and exceptional customer service? Do you thrive in a fast-paced retail environment where creativity meets operational excellence? Moleskine, the iconic Italian manufacturer of premium notebooks and accessories, is seeking a dynamic and experienced individual to fill the role of Supervisor. As the Supervisor at Moleskine, you will play a pivotal role in leading and developing your team to drive sales productivity, efficiency, and customer service levels to new heights. Reporting into the Manager, you will support all operational functions of the store, while positively promoting the image of our esteemed brand. What will you be doing on a daily basis? Customer Service and Store Performance: Develop and maintain strong relationships with local businesses to identify collaborative opportunities and drive sales growth. Conduct regular outreach and networking activities with surrounding businesses to promote our products and services. Lead by example in providing exceptional customer service and driving sales figures. Effectively manage sales performance and ensure staff productivity aligns with company targets. Foster a customer-centric culture among staff, addressing inquiries, and complaints promptly and proactively. Manage cash handling, financial transactions, and paperwork accurately and efficiently. Develop and ..... full job details .....