Contract
Mobile Field Technician
BDS (Northern) Limited
Hereford
Posted: 26 August 2026 (Today)
Closing date: 25 September 2026
Ref: 225537376
BDS are currently recruiting for a Telecare Field Technician to work for a emergency response service in the Hereford area.
As a Telecare Field Technician, you will play a vital role in delivering telecare support to customers in their own homes and supported housing. Fitting/replacing or repairing equipment.
This is a field-based, lone-working role operating on a Monday to Friday role, with added on call shifts worked on a rota basis (including nights and weekends).
What You Will Be Doing
- Going out daily to install, repair or replace telecare equipment.
- Providing calm, empathetic reassurance and support explaining how to use the equipment.
- Assessing situations and taking appropriate action in line with procedures and training.
- Accurately updating service user records and documentation using our systems.
- Working safely and independently while remaining connected to the wider team.
What We Are Looking For
- A caring and calm approach, with the ability to communicate effectively with a wide range of people.
- Confidence working independently in a lone-working, field-based role.
- Willingness to work a rolling rota including nights, weekends and bank holidays.
- Full UK driving license. Company vehicle is provided.
- Basic IT skills and attention to detail when recording information.
9am till 5pm Mon to Friday and 9am to 4.30pm on a Friday-
Temp to perm
You must be a driver with a clean license-
Apply now for immediate consideration!
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