MINI Retail Manager

About the role Love cars. Love people. Love a role that stands out? Excellent you ll fit right in. Big personality? Good. We like that. We re on the lookout for our next Retail Manager superstar to join our MINI dealership in Loughton, Chigwell. This is a rare opportunity for someone with energy, confidence, and a proper can-do attitude to make their mark with an iconic brand. As a Sytner MINI Retail Manager, you ll be right in the middle of the action. You ll lead the Finance department, be front and centre in every sales conversation, and drive strong add-on performance because successfully selling add-ons is a key part of this role. You ll work side-by-side with the sales team to maximise opportunity, keep momentum high, and deliver results that really count. All while moving fast and looking sharp very MINI. Doing the right thing isn t a box-tick here it s just how we roll. You ll make sure every customer knows exactly what they re signing up to, keeping everything clear, transparent, and fair. No awkward surprises just great experiences. You ll also work closely with the Management Team on our Sales-into-Service (VIP Express) and MINI renewal programmes, spotting opportunities, unlocking incremental sales, and helping future-proof the business. Big-picture thinking? Definitely part of the job. We offer flexible working patterns, including weekends and bank holidays on a rota basis, so our customers receive top-tier service whenever they drop in and no two days ever ..... full job details .....